Welcome to the XMRGlobal.com FAQ page! Here, we’ve gathered answers to some of the most common questions about our platform, services, and the Monero ecosystem. If you don’t find the answer you’re looking for, feel free to reach out to our support team.
XMRGlobal.com is a privacy-focused platform designed for secure, peer-to-peer exchange of Monero (XMR), a cryptocurrency known for its commitment to privacy and anonymity. We provide an escrow service to ensure safe and fair transactions between users, without requiring personal identification or compromising your privacy.
No, you do not need to provide any personal information to use XMRGlobal.com. We respect your privacy and do not require KYC (Know Your Customer) or personal identification. Our platform is designed to allow you to trade Monero (XMR) anonymously, while still ensuring the security of your transactions.
An escrow service ensures that funds are held securely until both parties fulfill their obligations in a transaction. On XMRGlobal, we use escrow to protect both the buyer and seller during the exchange of Monero (XMR). The funds are only released once both parties confirm the transaction's completion.
We use escrow to ensure the security of each trade. Since both parties have control over the transaction, using escrow provides a neutral and secure environment, protecting both buyers and sellers from fraud or misunderstandings during the exchange process.
XMRGlobal.com is designed with security in mind. While we provide a secure escrow service, users are responsible for safeguarding their wallets and ensuring they trade with trusted parties. We do not take responsibility for fraud or security breaches between users, but we aim to provide a secure platform for privacy-conscious transactions.
Yes, you will need a wallet to store your Monero (XMR) before initiating or completing transactions on XMRGlobal.com. We recommend using a wallet that supports Monero's privacy features and provides the security you need for your assets.
XMRGlobal.com charges a platform fee, which is clearly listed on the site. Additionally, users have the option to set their own commission for trades, which is added to the platform's fee. Please review the fee structure before initiating a trade.
No, XMRGlobal.com focuses solely on the exchange of Monero (XMR), a privacy-centric cryptocurrency. We believe in the values of privacy and anonymity that Monero provides, and we do not support other cryptocurrencies on the platform at this time.
If you need support, please contact us via email at [email protected]. Our team is available to assist you with any issues or questions related to your transactions on XMRGlobal.com.
If you suspect fraud or encounter a security issue, please contact our support team immediately. While XMRGlobal acts as a secure escrow provider, we recommend you do your own due diligence when trading, as we cannot be held liable for disputes or fraud between users.
Yes, XMRGlobal.com is designed to facilitate anonymous transactions. We do not require personal information, KYC, or any form of identity verification to trade Monero (XMR). You can trade privately, respecting your right to privacy.
If a trade is disputed, the escrow service will hold the funds until the dispute is resolved. We encourage both parties to communicate and resolve any issues directly. If necessary, our support team may assist, but we do not intervene in disputes unless it's required for a fair resolution.
XMRGlobal.com is built with privacy in mind. To maintain your privacy, use secure wallets, protect your digital identity, and verify counterparties before completing trades. Always be cautious when sharing sensitive information.
No, XMRGlobal.com does not support fiat withdrawals. Our platform is dedicated to the exchange of Monero (XMR) and does not facilitate conversions to or withdrawals in fiat currencies. Users must independently convert their Monero to fiat through external services.
XMRGlobal.com allows you to use any payment method you prefer when trading Monero (XMR). This can include bank transfers, PayPal, Bitcoin (BTC), or other cryptocurrencies. It is important to note that you are responsible for ensuring the safety and legitimacy of the payment methods you use.